Discussion topic: Moving home. Equipment required.

This message was authored by: Bilal3 · ‎27 Apr 2024

Im moving home. Have booked in Sky Home move and have the dates. I have been instructed to take my Sky equipment with me to the new property. Do I take the Sky dish with me? Or will an engineer come in to uninstall it?

This message was authored by: Daniel0210 · ‎27 Apr 2024

@Bilal3

No equipment is required. Your dish remains at your current property. If there isn't a dish at the new dwelling Sky will install one.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 · ‎27 Apr 2024

@Bilal3

No equipment is required. Your dish remains at your current property. If there isn't a dish at the new dwelling Sky will install one.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: TimmyBGood · ‎27 Apr 2024

@Bilal3 wrote:

Or will an engineer come in to uninstall it?

Note that Sky don't remove dishes under any circumstances: if that's a condition of your leaving the address then you'll need to arrange it yourself with an independent installer or other suitably qualified person.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Moving home. Equipment required.

Moving home. Equipment required.

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