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Super User
Stantheman2k12
Posts: 3,061
Registered: ‎03-01-2012

My Help Requests

Hi All,

 

Does anybody know if this Myhelprequests.sky.com website actually works?

 

I've been trying now for well over a week to access the page as i have 2 message in regards to a problem.

 

I've Tried 4 browsers now, Safari, IE, Firefox, Chrome on 3 different devices and all i get is redirected to the MY sky Homepage.

 

I am using the primary account to try and login and just keep running into the same problem.

 

Any help appreciated

 

Thanks

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Super User
caesarome
Posts: 40,047
Registered: ‎27-10-2010

Re: My Help Requests

There was a post on here last week from one of the Sky coordinators saying that this is a trial at present and as such if you are not in the area then it will not work for you. Apparently I must be in the trial error and it works for me as I have actually used it for something. The only thing that doesn't work for me is that it always take 2 attempts to get the page to load up as the first one always defaults to the main MySky page but second time around it loads up Ok.

__________________________________________________________________________________________.

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Occasional Visitor
Brian+Spurr
Posts: 1
Registered: ‎06-01-2014

Re: My Help Requests

Rubbish - get a grip!

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Community Coordinator
jordan-a
Posts: 453
Registered: ‎16-12-2013

Re: My Help Requests

Hi Stantheman2k12,

 

As caesarome has pointed out, myhelprequests is still in it's trial period. This means that this is only available in certain areas across the country and not all Sky customers have access to this. I am sorry for the inconvenience.

 

Kind Regards

Jordan
Community Coordinator
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