on 27-08-2013 07:34 PM
Does anybody know if this Myhelprequests.sky.com website actually works?
I've been trying now for well over a week to access the page as i have 2 message in regards to a problem.
I've Tried 4 browsers now, Safari, IE, Firefox, Chrome on 3 different devices and all i get is redirected to the MY sky Homepage.
I am using the primary account to try and login and just keep running into the same problem.
Any help appreciated
on 27-08-2013 08:15 PM
There was a post on here last week from one of the Sky coordinators saying that this is a trial at present and as such if you are not in the area then it will not work for you. Apparently I must be in the trial error and it works for me as I have actually used it for something. The only thing that doesn't work for me is that it always take 2 attempts to get the page to load up as the first one always defaults to the main MySky page but second time around it loads up Ok.
on 08-01-2014 04:56 PM
As caesarome has pointed out, myhelprequests is still in it's trial period. This means that this is only available in certain areas across the country and not all Sky customers have access to this. I am sorry for the inconvenience.