on 08-09-2013 11:03 AM
I am new to sky. Have just been trying to find all th channels and somehow my screen is now divided into two identical pictures. How do I get back to normal?
on 08-09-2013 01:52 PM - last edited on 10-09-2013 10:48 AM by Kat-S
Try changing to a different channel like 501 as it sounds as though you might be on the 3D channel (number 170). If this hasn't fixed it reboot your box at the mains, leave it off for 5 minutes and then wait a further 5 minutes after powering it back up before using it again.
on 10-09-2013 10:54 AM
Once you have tried what caesarome has suggested for your Sky picture splitting into two and if you are still having problems, can you tell me:
Please do come back to me and let me know how you get on .