on 08-04-2013 07:55 PM
Hopefully this will fix it:
1.Open Microsoft Silverlight by going to the Start Menu > All Programs > Microsoft Silverlight.
2.Click on the Application Storage tab.
3.Ensure the box is checked to Enable Application Storage at the bottom of the window.
4.Select any entries in the window that mention Sky, Sky Go or Sky Player and hit the delete button to remove these entries.
5.Click on the Playback tab and ensure the box is checked to Enable download and updates to components required for protected content playback.
on 07-05-2013 09:52 PM
Sorry to hear that the steps Caesarome posted haven't helped with this 27Toyah, hopefully I'll be able to help with this
Give the steps within our Sky Go Knowledge Article a go as they should help get this issue resolved.
Once you've followed these steps, reboot your PC before trying to access Sky Go again.
Please come back to us and let me know how you get on with this and if these steps don't help, I'll look in to this further for you.
on 20-08-2013 07:02 PM
Hey foxy69, Rees56, Cpap,
Thank you for letting us know that the steps suggested have helped
If we can be of any further help in the future please do not hesitate to get in touch.