04 Sep 2023 11:08 AM
I moved out of my address on the 31st of august and have no fixed address at the moment and struggling to find somewhere to go so need to cancel my account or place on hold if possible.
thanks Sarah
04 Sep 2023 11:14 AM
Posted by a Superuser, not a Sky employee. Find out more@Sarahk111 Sky won't place your account on hold, you'll need to call them
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
05 Sep 2023 04:20 PM
Thanks everyone have contacted sky. All sorted. Appreciate the information.
18 Jan 2024 11:34 AM
@Sarahk111 / anyone I'm having same issue but cannot get a human being on the phone and the system keeps hanging up on me. How do I get to speak to a person please?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion