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Discussion topic: Moving home no fixed address

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This message was authored by Sarahk111 This message was authored by: Sarahk111

Moving home no fixed address

I moved out of my address on the 31st of august and have no fixed address at the moment and struggling to find somewhere to go so need to cancel my account or place on hold if possible. 
thanks Sarah 

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This message was authored by GD1 This message was authored by: GD1

Re: Moving home no fixed address

Posted by a Superuser, not a Sky employee. Find out more

@Sarahk111  Sky won't place your account on hold, you'll need to call them

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Sarahk111
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This message was authored by Sarahk111 This message was authored by: Sarahk111

Re: Moving home no fixed address

Thanks everyone have contacted sky. All sorted. Appreciate the information. 

This message was authored by redheaded2 This message was authored by: redheaded2

Re: Moving home no fixed address

@Sarahk111 / anyone I'm having same issue but cannot get a human being on the phone and the system  keeps hanging up on me. How do I get to speak to a person please?

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