26 Mar 2024 08:22 PM
Hi,
my broadband keeps dropping in and out, my whole sky q is slow, apps won't load etc, when it drops out it I try to reconnect on my phone and it says incorrect password even though I haven't entered this. I will attach a screenshot of my stats
26 Mar 2024 08:29 PM
Posted by a Superuser, not a Sky employee. Find out more@Dowding1997 I'm afraid what you posted is not your router stats.
Please can you post your router stats so the forum can advise on any issues. This link explains how to do that, you need to follow it to the very last screeen, https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#
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