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Discussion topic: Unable to log into email

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This message was authored by caesarome This message was authored by: caesarome

Re: Unable to log into email

Posted by a Superuser, not a Sky employee. Find out more

@Steven69 wrote:

Can't log in to yahoo mail. 


@Steven69 

Have you followed the advice already posted here and that is to reset your login password:

 

https://skyid.sky.com/resetpassword/

 


@Steven69 wrote:

Ringing the telephone number asks for your full password. That doesn't sound right to me so won't. 


It is the telephone password they are asking for, not your online one.

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This message was authored by Emaillost This message was authored by: Emaillost

Re: Unable to log into email

Change password worked for me after same problems. Sky agent said it was an ongoing problem and this was only solution.

This message was authored by NickS9 This message was authored by: NickS9

Re: Can’t get into my emails

Why can't I access my email either through the app or web browser?

This message was authored by caesarome This message was authored by: caesarome

Re: Can’t get into my emails

Posted by a Superuser, not a Sky employee. Find out more

@NickS9 

What is happening as you haven't said and for web browser have you followed the advice already given here and tried changing your password ?

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