29 Mar 2024 12:09 AM
Sky dropping on and off
29 Mar 2024 08:15 AM
Posted by a Superuser, not a Sky employee. Find out moreWhat exactly is happening?
As you have paired in the Sky Glass forum it's likely to be the strength and stability of the internet connection going to the Glass that is the issue. If you connected via WiFi I'd suggest connecting via Ethernet cable and turning the WiFi off in the glass settings.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
02 May 2024 07:33 PM
This makes no difference. This is a Sky Glass problem. I'm connected by Powerline adapters and although not as frequent as the Wi-Fi dropouts I still get the occasional drop out. I have no problems with my Sky Stream puck upstairs and no other devices in the house.