0

Discussion topic: Cannot access sky go in France. I logged on before I left Ireland to overcome the 30 day rule.

Reply
This message was authored by John1318 This message was authored by: John1318

Cannot access sky go in France. I logged on before I left Ireland to overcome the 30 day rule.

Cannot contact Sky by phone for them to clear my access,

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Cannot access sky go in France. I logged on before I left Ireland to overcome the 30 day rule.

Posted by a Superuser, not a Sky employee. Find out more

What error are you seeing ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
John1318
Topic Author
This message was authored by John1318 This message was authored by: John1318

Re: Cannot access sky go in France. I logged on before I left Ireland to overcome the 30 day rule.

error 1414

This message was authored by caesarome This message was authored by: caesarome

Re: Cannot access sky go in France. I logged on before I left Ireland to overcome the 30 day rule.

Posted by a Superuser, not a Sky employee. Find out more

The error code for that is:

 

You appear to be outside of the territory which this channel or programme is available or you have not used the service in your home territory for more than 30 days.

 

So have you been in France for 30 days or more ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
John1318
Topic Author
This message was authored by John1318 This message was authored by: John1318

Re: Cannot access sky go in France. I logged on before I left Ireland to overcome the 30 day rule.

No. Arrived a week ago.

This message was authored by caesarome This message was authored by: caesarome

Re: Cannot access sky go in France. I logged on before I left Ireland to overcome the 30 day rule.

Posted by a Superuser, not a Sky employee. Find out more

I'm not sure there is much you can do as it is clearly related to being outside of Ireland.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
John1318
Topic Author
This message was authored by John1318 This message was authored by: John1318

Re: Cannot access sky go in France. I logged on before I left Ireland to overcome the 30 day rule.

Thank you. I have written to them 4 days ago

 No response despite promising a reply in 3 days. Very disappointing as I have found them very supportive and responsive at home.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion