23 Dec 2023 04:04 PM
Cannot contact Sky by phone for them to clear my access,
23 Dec 2023 04:07 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat error are you seeing ?
24 Dec 2023 04:04 PM
error 1414
24 Dec 2023 04:13 PM
Posted by a Superuser, not a Sky employee. Find out moreThe error code for that is:
You appear to be outside of the territory which this channel or programme is available or you have not used the service in your home territory for more than 30 days.
So have you been in France for 30 days or more ?
24 Dec 2023 04:15 PM
No. Arrived a week ago.
24 Dec 2023 04:17 PM
Posted by a Superuser, not a Sky employee. Find out moreI'm not sure there is much you can do as it is clearly related to being outside of Ireland.
24 Dec 2023 04:21 PM
Thank you. I have written to them 4 days ago
No response despite promising a reply in 3 days. Very disappointing as I have found them very supportive and responsive at home.
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