Sky Go
4

Discussion topic: Error Code 1304

Reply
MattFlanagan
What's this?
This message was authored by MattFlanagan This message was authored by: MattFlanagan

Error Code 1304

‎05 Aug 2023 10:10 AM

I'm trying to use the Sky Go app to watch/download some Sky Arts content, but it's constantly throwing the error: "Sky Go is currently unavailable. Please try again later. Code 1304". I can see that others have had the same issue, but I'm yet to find a solution. Can anyone help? Can this be escalated to Sky support?

Report post
Post 1 of 5
1,796 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Error Code 1304

‎05 Aug 2023 01:26 PM

Posted by a Superuser, not a Sky employee. Find out more

You have to be a Sky TV customer to watch even the free channels via Sky Go.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Report post
Post 4 of 5
1,785 Views
Reply
0 Likes

Did this answer not help you?

Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Error Code 1304

‎05 Aug 2023 10:28 AM

Posted by a Superuser, not a Sky employee. Find out more

Are you a paying Sky TV customer ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 5
1,793 Views
Reply
0 Likes
MattFlanagan
What's this?
Topic Author
This message was authored by MattFlanagan This message was authored by: MattFlanagan

Re: Error Code 1304

‎05 Aug 2023 10:56 AM

Hi, no I'm not; I just want to watch something on the free Sky ARts channel

Report post
Post 3 of 5
1,791 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Error Code 1304

‎05 Aug 2023 01:26 PM

Posted by a Superuser, not a Sky employee. Find out more

You have to be a Sky TV customer to watch even the free channels via Sky Go.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 5
1,786 Views
Reply
0 Likes

Did this answer not help you?

MattFlanagan
What's this?
Topic Author
This message was authored by MattFlanagan This message was authored by: MattFlanagan

Re: Error Code 1304

‎06 Aug 2023 09:10 AM

Whaaat? OK thanks for explaining; how disappointing...

Report post
Post 5 of 5
1,779 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion