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Discussion topic: Error codes 3-2 and 91-1

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This message was authored by Baileykins This message was authored by: Baileykins

Error codes 3-2 and 91-1

In Thailand and my was working fine watching downloaded programmes then I get those codes, restarted iPad and reconnected to internet - why won't it work and will I lose the downloads if I delete and reinstall app - when the. Makes it useless 

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This message was authored by caesarome This message was authored by: caesarome

Re: Error codes 3-2 and 91-1

Posted by a Superuser, not a Sky employee. Find out more

@Baileykins wrote:

and reconnected to internet - why won't it work and will I lose the downloads if I delete and reinstall app 


I would guess that the app has detected you are not in the UK and hence has thrown up these errors and yes I believe deleting the app would also remove your downloads and I don't think doing so would make it work anyway.

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