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Discussion topic: Error when trying to record on Sky box from Sky Go. “Sorry, something went wrong.”

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bobcucumber
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Error when trying to record on Sky box from Sky Go. “Sorry, something went wrong.”

‎03 Aug 2023 05:02 PM

When trying to record on Sky box from the Sky Go App I get the error message "Sorry, something went wrong. Record request not sent".

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caesarome
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Re: Error when trying to record on Sky box from Sky Go. “Sorry, something went wrong.”

‎03 Aug 2023 05:12 PM

Posted by a Superuser, not a Sky employee. Find out more

Are you based in Wales ?

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bobcucumber
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Re: Error when trying to record on Sky box from Sky Go. “Sorry, something went wrong.”

‎03 Aug 2023 05:16 PM

No, Buckinghamshire.

 

 

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caesarome
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Re: Error when trying to record on Sky box from Sky Go. “Sorry, something went wrong.”

‎03 Aug 2023 05:19 PM

Posted by a Superuser, not a Sky employee. Find out more

Can you set a recording from here and if the same happens make sure you region is correct at the top of the page:

 

https://www.sky.com/tv-guide/

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bobcucumber
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Re: Error when trying to record on Sky box from Sky Go. “Sorry, something went wrong.”

‎03 Aug 2023 05:34 PM

Thanks. Region is correct. I seem to get an error on that site whatever I try to set to record.

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