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Discussion topic: My SKY GO has stopped working

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This message was authored by Ellesmere49 This message was authored by: Ellesmere49

My SKY GO has stopped working

My Sky GO has stopped working error message 

Something went wrong please contact our customer service quoting error message PFE 5003-IH.  Cant get any response from SKY other than a usuless chatline

 

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This message was authored by caesarome This message was authored by: caesarome

Re: My SKY GO has stopped working

Posted by a Superuser, not a Sky employee. Find out more

A few things to try:

 

If you are using graphics card overclocking software then make sure this is closed.


If this error is on downloaded content then try restarting the app by exiting and then re-launch the app and if that hasn't sorted it you would need to delete the content with the error and download it again.


Disale Spootify is it is running.

Try running the app as an administrator.

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Ellesmere49
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This message was authored by Ellesmere49 This message was authored by: Ellesmere49

Re: My SKY GO has stopped working

No to anything complex

worked yesterday 

doesn't today

why does it say contact Sky customer service when it looks like you can't 🤔

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