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Discussion topic: No stream on skygo saying to upgrade

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Neilm709
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This message was authored by Neilm709 This message was authored by: Neilm709

No stream on skygo saying to upgrade

‎18 Mar 2024 08:46 PM

Using my mobile until puck arrives try to veiw saying I need to upgrade to veiw and only chanel working is sky news.

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mikealanr
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This message was authored by mikealanr This message was authored by: mikealanr

Re: No stream on skygo saying to upgrade

‎18 Mar 2024 08:54 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Neilm709 

 

We are fellow customers here so can't see your account or orders etc. But one question is have you created a Sky ID linked to the email email account you ordered from? See: https://www.sky.com/help/articles/welcome-to-sky 

 

MikeAlanR

 

 

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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Neilm709
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This message was authored by Neilm709 This message was authored by: Neilm709

Re: No stream on skygo saying to upgrade

‎18 Mar 2024 09:24 PM

Hi MikeAlanR 

Ye have a id but it won't let me unlink .cheers Neilm709. 

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