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Discussion topic: Sky Go Dowloads

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KBC2023
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Sky Go Dowloads

‎22 Jul 2023 10:10 AM

Why can I not download to my device, only to ny Q box?
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caesarome
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Re: Sky Go Dowloads

‎22 Jul 2023 10:13 AM

Posted by a Superuser, not a Sky employee. Find out more

Do you have Sky Go Extra on your account as this is needed before you are able to download to the device.

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KBC2023
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Re: Sky Go Dowloads

‎22 Jul 2023 10:16 AM

Yes I have Sky Go Extra

 

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caesarome
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Re: Sky Go Dowloads

‎22 Jul 2023 10:23 AM

Posted by a Superuser, not a Sky employee. Find out more

Ok, so what is happening when you try to download to the device ?

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KBC2023
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Re: Sky Go Dowloads

‎22 Jul 2023 10:28 AM

It gives option to download to box only. I have removed any old devices in settings, so only 3 linked to Sky Go app.

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caesarome
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Re: Sky Go Dowloads

‎22 Jul 2023 10:33 AM

Posted by a Superuser, not a Sky employee. Find out more

Is that happening with all content, can you give some examples and what device are you using ?

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KBC2023
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Re: Sky Go Dowloads

‎22 Jul 2023 10:35 AM

Samsung Tablet.

F1 Hungary Practice 1 & 2

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caesarome
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Re: Sky Go Dowloads

‎22 Jul 2023 12:21 PM

Posted by a Superuser, not a Sky employee. Find out more

Is it just that you are having issues with or other content, if just that then it might not be possible to download it to the app as not all content will be due to rights reasons.

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