17 Dec 2022 12:19 PM
Hi there
I'm getting the above error message on two different devices when trying to watch live TV.
I'm connected to public WiFi and am using Android App
17 Dec 2022 01:04 PM
Posted by a Superuser, not a Sky employee. Find out moreCan you try a mobile data connection or your own Wi-Fi network at home ?
17 Dec 2022 01:13 PM
I can't get mobile data where I am so I'm having to use the free WiFi. Works for browsing the Internet but not Sky Go
17 Dec 2022 01:18 PM
Posted by a Superuser, not a Sky employee. Find out moreMy guess is it is something to do with the Wi-Fi you are connected to. I suppose a reboot doesn't fix it ?
17 Dec 2022 01:31 PM
No joy with a reboot..
It would be good to know what the error meant.
17 Dec 2022 07:46 PM
Posted by a Superuser, not a Sky employee. Find out moreI have no idea what this error means but have seen old posts on here saying that one way around it is start watch the content on mobile data (I know you have said you can't) then switch to Wifi.
09 Jul 2023 10:45 AM
Sky go is rubbish. Sky charge the earth and provide a substandard service
19 Jul 2023 12:36 PM
This worked for me.
10 Aug 2023 04:15 PM
Sky provide very poor support for sky go
10 Aug 2023 04:29 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you have an issue or are you just providing random monthly statements ?
11 Aug 2023 05:59 PM
Trying g to watch sky go but error comes up instead you can't even complain about it on here. Where are the sky staff for advice
11 Aug 2023 07:25 PM
Posted by a Superuser, not a Sky employee. Find out moreWe can get you some help if you can provide answers to these questions:
1. What device are you using, PC, yablets etc ?
2. Is the error this one - Discussion topic:Sky Go Error 1 (-41942875)
08 Sep 2023 02:04 PM
I am now getting this error and am unable to watch anything on the Sky Go app at home. I am using Three's 5G Home Broadband.
17 Nov 2023 07:29 AM
Hi
I have this problem. My tablet works at home but not at my other location. I keep getting the erro message above . My other tablet works fine in both loations. Could it be that I'm trying to use a Kindle Max?
Thanks
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