Sky Go can't connect Error 1.12

[Fed+Up+Man]

When I try to view any content on Sky Go it comes up with "Preparing" then goes blank and then flashes up an error message 1.12 

 The device is a Samsung Android tablet which is connected to the internet but Sky Go acts like it isn't connected. I have deleted and reinstalled and shut down and restarted the device but no joy.

[Lisa-P1987]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Fed+Up+Man]

Thanks for your reply.

Yesterday evening I spoke to one of your technical people on the telephone and he was able to fix the problem for me.

[Theo1810]

This is happening me too, I was getting a different error code error 1 [-41942871]  but then today error 1:12 showed up. I've not been able to use skygo now for a good few days on my android device. Tried another Apple device in my household and it works fine. 

[Slogger6]

Seems the same problem others have with error 1.12 on my android phone. Also Sky will not load on my iPad. 

Very strange as was working on both up to a couple of months ago. 

Any help would be much appreciated before I surrender and change to Freeview.

Thanks Peter 

[Dano1376]

Any solutions to this? I am having the same error code?