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Discussion topic: Sky Q recording button on Iphone 11 disappeared

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This message was authored by TonyManx This message was authored by: TonyManx

Sky Q recording button on Iphone 11 disappeared

I would like to find out why the "recordings" button has completely disappeared from Sky Go on my Iphone 11 yet I can see the recordings on my Sky Q box in Sky Go on my lap top?

 

Also - I can control the TV from my Iphone so it must be connected.

 

I have deleted the app on the phone and reinstalled SKY Go - as I could not connect to Q box which is when Recording button disappeared.

 

I have updated software on Sky Q box and restarted both devices.....

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This message was authored by GyEc This message was authored by: GyEc

Re: Sky Q recording button on Iphone 11 disappeared

This is happening to me as well.

Can see the "Recordings" option on a Samsung phone, but not on an iPhone or iPad....very frustrating!

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