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Discussion topic: Sky go not downloading programmes

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This message was authored by Rutht1992 This message was authored by: Rutht1992

Sky go not downloading programmes

So I'm trying to prepare for  going away at the weekend by downloading some programs to my iPhone from sky go. However no matter what programme I'm getting this message. 
I have over 125gb of storage available on my phone so how can I be out of storage? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky go not downloading programmes

Posted by a Superuser, not a Sky employee. Find out more

@Rutht1992 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

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Rutht1992
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This message was authored by Rutht1992 This message was authored by: Rutht1992

Re: Sky go not downloading programmes

Thank you. I'll keep my eye out for the bubble @caesarome 🙂 

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky go not downloading programmes

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Rutht1992.

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