Discussion topic: Sky go not working on Xbox one

This message was authored by: Nikky22345 · ‎30 Sep 2023

I'm trying to login on my Xbox one with sky go. An error message is coming up "You can't use sky go on this device yet. You'll need a sky q multi screen, sky glass whole home or sky go extra so access sky go on this device

Its working on my sons Xbox just not mine? I've got sky go and sky q multi screen. Can anyone help

This message was authored by: Annie+UK · ‎30 Sep 2023

I have escalated your post to the Community Messaging Team

This link explains the escalation process

My Sky Plus FAQ My Sky Glass/Stream FAQ Sky+SD customers losing SD channels! (See Q48)

This message was authored by: Lisa-P1987 · ‎30 Sep 2023

Thanks for escalating this. We’ve sent @Nikky22345 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Sky go not working on Xbox one

Sky go not working on Xbox one

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