Sky go not working on xbox series x

[Slartibartfars1]

Hi i was watching sky go on my xbox series x perfectly untill last week when i got a message saying you cant watch sky on this device you need sky go extra etc. I have all that and works on over platforms ios online just doesnt work on xbox series x anymore. Yes i have deleted and reinstalled app and still same message help plese

[Annie+UK]

If you want me to, I can escalated your post to the Community Messaging Team

This link explains the escalation process

Just reply to this post with your answer

[Slartibartfars1]

Yes please

[Annie+UK]

The deed has been done 🙂

[Slartibartfars1]

Thankyou

[Tom-W19]

Thanks for escalating. We've sent an invite to @Slartibartfars1.

[Mr+Flibbles+86]

We are still looking to help you @Slartibartfars1 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Slartibartfars1]

Yes please i have been snoiwed under with work and couldnt click the link on time.  I have tried reinstalling etc not worked also checked to see if xbox is upto date it is nothing i have tried has worked. Works fine on every over device

[caesarome]

@Slartibartfars1 

I have alerted Sky again for you.

[Slartibartfars1]

Thank you

[Greenfingers001]

Thanks for escalating this. We’ve sent @Slartibartfars1 another invite to chat.