19 Jun 2023 02:19 PM
I have previously used Sky Go app on my Macbook (2016) without issue. Laptop has been completely reset since a repair and now I am getting the issue:
Something is wrong. The app will now quit (1a).
I cannot find a fix anywhere. I have tried doing a deep delete and resinstall without luck. Any fixes?
Thanks
21 Jun 2023 09:29 AM
Posted by a Sky employeeHi @koojm
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
23 Jun 2023 11:53 AM
Posted by a Sky employeeWe are still looking to help you @koojm . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
23 Jun 2023 12:16 PM
No one has got in touch with me and the problem has not been solved. So yes, I would still like help please
13 Aug 2023 03:40 PM
Hi, I'm having the exact same issue. Did you find a solution? Thanks
13 Aug 2023 04:23 PM
No. Nothing.
sky sports app works however, just not sky go
27 Sep 2023 09:41 PM
Having the same issue. Any solution yet?
11 Oct 2023 08:30 PM
@Lisa-P1987 hello, Would it be possible to find a solution to this problem? I've been having the same problem for about a week, my Mac meets the minimum requirements on the Sky website?
thanks
17 Oct 2023 09:30 PM
Since 2 weeks, I'm facing the same problem with SkyGo. It's unacceptable an inefficiency like this for a provider like Sky.
I hope that someone can fix my problem, because I'm really dissatisfied.
My gratitude for your prompt reply. Best regards.
Ale
20 Oct 2023 07:41 PM
Same problem as well. No way to fix it on my own
04 Nov 2023 06:31 PM
did anyone get a fix fir this as we are having the same issue on our laptop?
17 Nov 2023 11:07 AM
Same problem here, I can't access with my Mac (2016)
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