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Discussion topic: sky go error 001

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stefanotrisogli
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sky go error 001

‎17 Sep 2023 01:01 PM

On my macbook SkyGo has not been working for the past two months; every time I open the app it says "We are having trouble connecting you. Please try again (001)". I tried everything and I have deleted and reinstalled the app several times. It is weird because on my iphone it works. Can somebody please help me?

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caesarome
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Re: sky go error 001

‎17 Sep 2023 01:13 PM

Posted by a Superuser, not a Sky employee. Find out more

Could anything on your Mac be blocking the app like a firewall ?

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stefanotrisogli
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This message was authored by stefanotrisogli This message was authored by: stefanotrisogli

Re: sky go error 001

‎17 Sep 2023 03:25 PM

Thanks, I've checked but firewall is not active...

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