0

Discussion topic: I am abroad have done the spend cap but stoll have no internet or calls

Reply
This message was authored by scotkiwi4 This message was authored by: scotkiwi4

I am abroad have done the spend cap but stoll have no internet or calls

  •  
Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw

Re: I am abroad have done the spend cap but stoll have no internet or calls

Posted by a Superuser, not a Sky employee. Find out more

Hi @scotkiwi4  what country are you in ? Have you tried connecting to other local networks ? Do you have roaming and mobile data turned on in your phone settings ? 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
scotkiwi4
Topic Author
This message was authored by scotkiwi4 This message was authored by: scotkiwi4

Re: I am abroad have done the spend cap but stoll have no internet or calls

yes i had all done but still not worked,now i am home my uk one is not working.worked perfect before i left.waiting on new sim so still no calls no text,no internet.not good enough

 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I am abroad have done the spend cap but stoll have no internet or calls

Posted by a Superuser, not a Sky employee. Find out more

@scotkiwi4 wrote:

yes i had all done but still not worked,now i am home my uk one is not working.worked perfect before i left.waiting on new sim so still no calls no text,no internet.not good enough

 


It's usually the SIM application setting on your phone that needs changing to 'home'.

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: I am abroad have done the spend cap but stoll have no internet or calls

Posted by a Superuser, not a Sky employee. Find out more

@scotkiwi4 

Apple:
Settings > Mobile Data > SIM Applications > Change to Home


Android:
Sky Menu App or SIM toolkit > Roaming > Change to Home

 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion