Hi @vince1406 you will need to provide a little more information ? Are you trying to change your current plan for a one that's on offer ? If you are and it's not showing in your account as available then you can't. The deals on the main pages are for new customers. If you are outside the 12 month minimum term you could get a new sim/plan with a new number then port your old number to a different network on PAYG then port it back to the new sim. You can't port from one sky sim to another.
If someone has helped give them a thumbs up.
If their answer solved your issue mark it as the correct answer.
I won’t respond to direct messages so please post any problems on the forum.
