@Kwaka wrote:
My Q box has started to buzz quite loudly at times and it's so loud we have to turn the TV up to mask it. Tried for an engineer but it seems sky bot dosnt want you to speak to a hunan. Is there any sky person out there. When you pay £111.00 amonth some kind of human service should be available easily and quickly.
Hi @Kwaka
Try a Reset Settings in the Q box hidden menu. See if that helps.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.
Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.
Resetting the settings will also reset:
Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.
