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Discussion topic: My sky is stating no internet on the homepage

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This message was authored by Matt+Garton This message was authored by: Matt+Garton

My sky is stating no internet on the homepage

I have rebooted both the router and sky hub however my home page still states no internet which is affecting me viewing the options on the home menu see attached image 

IMG_1024.jpeg

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This message was authored by Chodley This message was authored by: Chodley

Re: My sky is stating no internet on the homepage

Posted by a Superuser, not a Sky employee. Find out more

which ISP?

This message was authored by wizzbizz This message was authored by: wizzbizz

Re: My sky is stating no internet on the homepage

My network has been on its knees since last night. Reboots etc made no difference. Get iPads etc working for like 5 minutes and then service loss. 

This message was authored by Chodley This message was authored by: Chodley

Re: My sky is stating no internet on the homepage

Posted by a Superuser, not a Sky employee. Find out more

@wizzbizz wrote:

My network has been on its knees since last night. Reboots etc made no difference. Get iPads etc working for like 5 minutes and then service loss. 


That doesn't seem related to sky Q?

This message was authored by wizzbizz This message was authored by: wizzbizz

Re: My sky is stating no internet on the homepage

All network based though. I will check the tv when I get home 

This message was authored by Chodley This message was authored by: Chodley

Re: My sky is stating no internet on the homepage

Posted by a Superuser, not a Sky employee. Find out more

@wizzbizz wrote:

All network based though. I will check the tv when I get home 


Yeah but there's a different forum section for broadband problems.

 

Network can be fine (and usually is) but Q get the error the OP has.

This message was authored by Andyshez67 This message was authored by: Andyshez67

My sky box isnt working on the apps

I can not get apps like catch up or any of the apps but i get my channels 

This message was authored by Chodley This message was authored by: Chodley

Re: My sky box isnt working on the apps

Posted by a Superuser, not a Sky employee. Find out more

@Andyshez67 wrote:

I can not get apps like catch up or any of the apps but i get my channels 


So the same problem as the OP?

 

same question: which ISP?

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