Sky stream not loading

[Mcphunny]

Sky stream not loading on any channel. Broadband is working OK and pucks in kitchen is working fine too but main box in lounge just says waiting for programme to load. This has been for last 20 minutes. We've tried reset but still the same. 

[Mr+Flibbles+86]

Hi there @Mcphunny , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Mcphunny . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks