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Discussion topic: Why is my bill so hight this time 57.60 it should be 42

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Simpsonisabella
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Why is my bill so hight this time 57.60 it should be 42

‎27 Jul 2021 10:36 PM

Why is my bill so hight this time 57.60 it should be 42

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PandJ2020
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Re: Why is my bill so hight this time 57.60 it should be 42

‎27 Jul 2021 10:41 PM

Posted by a Superuser, not a Sky employee. Find out more

New customer?  First bills are higher due to in advance charging.

Existing customer?  Probably your in contract discounts expiring...

I am just another Sky customer and my views are my own
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TechmanagerMal
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Re: Why is my bill so hight this time 57.60 it should be 42

‎28 Jul 2021 12:16 AM - last edited: ‎28 Jul 2021 12:20 AM

@Simpsonisabella wrote:

Why is my bill so hight this time 57.60 it should be 4

  • Edited to correct below.
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



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TechmanagerMal
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Re: Why is my bill so hight this time 57.60 it should be 42

‎28 Jul 2021 12:18 AM

@Simpsonisabella wrote:

Why is my bill so hight this time 57.60 it should be 42

  • To add to what @PandJ2020 says if you are a new customer see here for an explanation - My bills | Sky Help | Sky.com
  • If its minimum term discounts ending and you have been switched to full list price then it's time to call Sky and try to renegotiate a new discount term (12 or 18 months).
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



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Simpsonisabella
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Re: Why is my bill so hight this time 57.60 it should be 42

‎28 Jul 2021 11:11 AM

This is my second bill 

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Daniel0210
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Re: Why is my bill so hight this time 57.60 it should be 42

‎28 Jul 2021 11:22 AM

Posted by a Superuser, not a Sky employee. Find out more

@Simpsonisabella Check your bills for August and September. They should be for the agreed amount (he says hopefully)!


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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