Account suspended

[Hanaryan]

I have just sorted my Sky out and now it's gone off again 

[GD1]

@Hanaryan  You'll need to call Sky as we are all customers here, no one has access to accounts, nor would anyone know who you are from a forum post.

[Mark39]

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@Hanaryan wrote:

I have just sorted my Sky out and now it's gone off again 

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@Hanaryan how did you sort it? Were your services then restored? Check your Sky account to see if there's still any overdue balance to pay?

[Kio]

I have an overdue balance of 25 pound which I have arranged with you on a phone call to sky to pay on the 20 June ?! So why has my account been restricted ?'! Took me ages to get through to sky and now this ! It's going on 20th June bill so please in restrict me !

[GD1]

@Kio  You are not talking directly to Sky, we are all customers like you.  You need to call Sky to discuss any account issues like this.

[SKY1992bf]

@Kio  Now that you are restricted you will have to pay and setup a new continuous payment method before service is restored, unless you can get through via a number not linked to your account or by putting 141 before Sky's number as that sometimes works 

[Mark39]

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@Kio wrote:

I have an overdue balance of 25 pound which I have arranged with you on a phone call to sky to pay on the 20 June ?! So why has my account been restricted ?'!

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You can pay at any time. If Sky agreed specifically not to restrict your service give them a call.