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23 Apr 2022 12:08 PM
I have recently changed to Sky Broadband and have now lost contact with my Zosi CCTV cameras on wi fi. When I originally set them up, I had to set DCHP on the Talktalk router to "open". It seems that Sky does not allow me to change it to manual. Other than changing the router, is there any reasonably easy way round this?
23 Apr 2022 02:15 PM
Posted by a Superuser, not a Sky employee. Find out more
I doubt it's a DHCP issue. Typically cameras struggle with the Sky Hub broadcasting the same SSID on both 2.4Ghz and 5Ghz bands.
As posted by @jamesn123
So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser. To access the page, you'll need;
username: admin
password: sky OR your WiFi password
- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'
- Scroll to the bottom of the page and hit apply.
- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before
- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name
- Scroll down and hit apply
- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.
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23 Apr 2022 12:39 PM
Posted by a Superuser, not a Sky employee. Find out more@Jonty10Are you looking to set up static IP's for the camera that you have?
23 Apr 2022 01:32 PM
Sorry not too clued up on this subject. Just want to be able to access my cameras from my Android phone and tablet through the Zosi app. Not concerned with wifi access to windows laptop.
23 Apr 2022 01:49 PM
Posted by a Superuser, not a Sky employee. Find out more@Jonty10 You have reset the cameras to use the new wifi signals & logins?
23 Apr 2022 02:10 PM
Have tried setting the cameras up again, but it does not detect wifi signal in the setup .
23 Apr 2022 02:15 PM
Posted by a Superuser, not a Sky employee. Find out more
I doubt it's a DHCP issue. Typically cameras struggle with the Sky Hub broadcasting the same SSID on both 2.4Ghz and 5Ghz bands.
As posted by @jamesn123
So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser. To access the page, you'll need;
username: admin
password: sky OR your WiFi password
- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'
- Scroll to the bottom of the page and hit apply.
- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before
- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name
- Scroll down and hit apply
- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.
23 Apr 2022 02:28 PM
Thank you, will try that later. Note, the installation instructions for the VCR says to make sure the DCHP is set open, which is why I assume this to be the problem.
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