Conectivity

[Bwanakafupe]

Sky Conectivity is patchy. Broadband reconnects within a few minutes. Problem is on going and occurs 5 or 6 times nightly. Contact is normal until about 21 hrs nightly.

[Doc5907]

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@Bwanakafupe wrote:

Sky Conectivity is patchy. Broadband reconnects within a few minutes. Problem is on going and occurs 5 or 6 times nightly. Contact is normal until about 21 hrs nightly.

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@Bwanakafupe 

I have escalated your post to Sky who should be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.



Look out for a blue chat bubble. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.



You can find out more about this process in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147/#M1014

[Lisa-P1987]

Thank you for escalating this. We have now sent an invite to chat 🙂

[Mr+Flibbles+86]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks