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Discussion topic: Got discovery plus on sky vip not on sky q apps

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This message was authored by Everton61 This message was authored by: Everton61

Got discovery plus on sky vip not on sky q apps

Sky vip gave me Discovery plus for 12 months but the app is not on Sky Q

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This message was authored by nigea99 This message was authored by: nigea99

Re: Got discovery plus on sky vip not on sky q apps

Posted by a Superuser, not a Sky employee. Find out more

hi @Everton61 

 

check that the software & apps are fully up to date - to check & refresh if needed follow this link:

 

Software/Apps Update 

 

Please note the step to refresh the software sometimes appears to work but does not update to the latest version initially but usually does after 2 or 3 attempts so if it hasn't updated to Q160 after the first attempt do try at least a couple more times

 

If you are already on Q160 then just follow the link to final step to refresh the apps

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