Live Chat

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Lisa-P1987]

Update – We are still looking to help you Olusanu. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

[john+t+griffin]

need to upgrade my contract and i am deaf so need chat line

[Daniel0210]

@john+t+griffin 
You could register with the Sky Accessibility Team and contact them to see if they can advise/assist you now or in the future.
https://www.sky.com/help/home/accessibility-information/accessibility-info-policies/vulnerable-custo...

[sarah19861]

my sky is due today just wondering if able t pay friday 

[Mark39]

@sarah19861 providing you pay by direct debit, Sky will try again in 10,days time if they can't take payment today. Don't make a manual payment unless Sky ask you to

[Jake+swierczek]

Hi i want to see if i can reduce my payments

[Daniel0210]

@Jake+swierczek 

This is not live chat to Sky. You need to give them a call. If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t allow us to type the digits in full).

Stay on the line and don’t hang up if you’re prompted to.
Depending on your particular issue the operating times of various departments may differ.