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Discussion topic: My internet keeps going off my wifi wont stay on

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This message was authored by Jesschart This message was authored by: Jesschart

My internet keeps going off my wifi wont stay on

My wifi keeps unconnecting from my phone and going on 4g 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: My internet keeps going off my wifi wont stay on

Posted by a Superuser, not a Sky employee. Find out more

@Jesschart Could you please run a broadband test, this can be done either via the Sky app on mobile data or use the link below.

https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic 

 

If an external fault is found it should let you book an engineer.



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