The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
16 Nov 2021 07:00 PM
My phone arrived 4 days ago and the number switched across on the 15th. My new phone is hissing when I send and receive calls and sounds distant. My text messages are still showing as the other number, I have removed sim, cleaned sim and still no improvement
thanks Vanessa
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
16 Nov 2021 07:12 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Alanness can't help with the hissing but if this is an iPhone go to settings, phone, my number and check the correct number is stored there, if not then update it then exit and reboot your phone.
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.