Paying for Ultra HD but given a sky box that doesn’t support uhd

[jojo0007]

It's Christmas and I've now got time to have a look at my recently installed sky q box. But surprise, when I picked an ultra he movie to watch, it didn't look much different from HD ? So checked settings it is set for ultra but 8bit ? It won't work on 10 bit which is required for UHD quality. Checked settings and my box hardware version is 32B064, wait for it, doesn't support 10 bit ? Checked my tv, Sony KD43XE8004 which supports 10 bit. Is this an issue others have experienced? I will contact Sky support when the holiday is over. Very disappointed 

[Daniel0210]

@jojo0007 That is an original v1 2TB - edit: better answer provided by @MightyQuinn 

[MightyQuinn]

Hi @jojo0007   
The 32B0xx box does support 2060p 10 bit UHD but not HDR. Make sure that the TV input has been set to Enhanced or your Sky Q box will only see 8 bit only.

On a small 43 inch TV it is very unlikely that you a difference between HD and UHD unless you are virtually on top of it. You will not notice any picture improvements viewing UHD SDR pictures in 8 bit or 10 bit. It is only HDR with 10 bit that will you see any difference. 

[jojo0007]

Problem solved my Sony tv only outputs 10 bit on hdmi 3&2. 
Unfortunately new problems of sky q box just hanging after reboots. Will search forum