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Discussion topic: Poor service

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This message was authored by stano999k This message was authored by: stano999k

Poor service

Sky is pausing, skipping? , saying tech fault, being very slow, tried everything!! All resets and and restarts, happening constantly now....

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This message was authored by LGUser This message was authored by: LGUser

Re: Poor service


@stano999k wrote:

Sky is pausing, skipping? , saying tech fault, being very slow, tried everything!! All resets and and restarts, happening constantly now....


I've escalated your post via the community chat. This link explains how it work.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite/ blue chat bubble. When the bubble appears you have 48 hours to respond or it will be automatically closed.

If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox.

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Poor service

Posted by a Sky employee


Thank you for escalating this. We have now sent an invite to chat 🙂 

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Poor service

Posted by a Sky employee

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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