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05 Feb 2022 11:20 PM
Sky is pausing, skipping? , saying tech fault, being very slow, tried everything!! All resets and and restarts, happening constantly now....
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05 Feb 2022 11:41 PM
@stano999k wrote:Sky is pausing, skipping? , saying tech fault, being very slow, tried everything!! All resets and and restarts, happening constantly now....
I've escalated your post via the community chat. This link explains how it work.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
Keep an eye out for an invite/ blue chat bubble. When the bubble appears you have 48 hours to respond or it will be automatically closed.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox.
07 Feb 2022 01:59 PM
Posted by a Sky employee
Thank you for escalating this. We have now sent an invite to chat 🙂
09 Feb 2022 04:54 PM
Posted by a Sky employeeUpdate – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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