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Discussion topic: Reset sky wifi now won’t connect to a box

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This message was authored by Tomipswich This message was authored by: Tomipswich

Reset sky wifi now won’t connect to a box

Previously had Sky broadband unmeshed for a couple of "smart" devices. I've now reset the router so I have a meshed signal and the Q box now doesn't want to know. It recognises the network but won't connect via wps or password. Tv, phones etc all working fine. Ethernet not an option as these devices have to be in different rooms. I've hard reset the router and trying powering off and on and done a factory settings reset on the Q box. Any ideas appreciated; although ideally ones that don't have me off out to the shops as had no connectivity issues before. 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Reset sky wifi now won’t connect to a box

Posted by a Superuser, not a Sky employee. Find out more

@Tomipswich 

What does it say when you select broadband from another provider and connect manually?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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