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Discussion topic: Sky freezing

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This message was authored by AndyPatch77 This message was authored by: AndyPatch77

Sky freezing

Hello.  I have a sky q 2tb box in the living room, a sky min box on the 3rd floor and a sky booster on the 2nd floor.  When I switch on the Xbox on the 2nd floor I lose all connectivity to the sky mini box. I have the sky fibre ultra fast.... should this be happening??  Has anyone else had the same problem.... it is as if the Xbox is draining the internet to the 3rd floor

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky freezing

Posted by a Superuser, not a Sky employee. Find out more

@AndyPatch77 

Is the Xbox wired or wireless? Is the network configuration on it automatic?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
AndyPatch77
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This message was authored by AndyPatch77 This message was authored by: AndyPatch77

Re: Sky freezing

Wireless and automatic

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky freezing

Posted by a Superuser, not a Sky employee. Find out more

@AndyPatch77 

Thats weird. Are you able to move the Xbox as a tempory measure to see if it still happens? E.g. Move the Xbox closer to the router or Sky Q box

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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