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jarmstrong87
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Travelling abroad

‎15 Nov 2021 01:19 PM

Hi, apologies if this has already been covered and I've missed it.. but I am going to New York and Paris and want to know where I stand with using my phone? Is it just carry on as normal? Or will I incur charges?

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63johnw
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Re: Travelling abroad

‎15 Nov 2021 01:22 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @jarmstrong87  Paris won't incur any charges as covered by EU roaming which is included. New York will be £6 for 24 hours of your normal home allowance. This will be triggered by one text, one call or using any data. 





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jarmstrong87
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Re: Travelling abroad

‎15 Nov 2021 01:24 PM

So just turn off data when in New York? 

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caesarome
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Re: Travelling abroad

‎15 Nov 2021 01:28 PM

Posted by a Superuser, not a Sky employee. Find out more

If you are not planning on using mobile data in New York then it is advisable to turn it off so you don't get charged should something update which then causes the £6 charge to kick in.

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63johnw
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Re: Travelling abroad

‎15 Nov 2021 02:19 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @jarmstrong87  turn off data before you arrive in New York. If you wait til you get there the first £6 will be triggered as soon as you arrive and your phone connects to the network. 





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