Upgrading Netflix on skyQ for multiple users

[Mattiebirmingham]

hey there guys, please help me.

I am new to skyQ and "activated" Netflix on my box. HOWEVER; 

My husband and myself both watch the Netflix all the time.

Only SkyQ downgrades the package to one screen only! 

How do I upgrade to multiscreen please guys.

Thank you all in advance for any responses, and hopefully you guys can crack it for me 🙏

Stay safe 

-Matt 

[GD1]

@Mattiebirmingham 

You will need to upgrade:

• Ultimate TV includes the Netflix Basic plan (1 screen + SD) as standard
• You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack
• You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first)

[TimmyBGood]

@Mattiebirmingham 

Note that's the Sky HD and UHD packs, added to your Sky subscription, not anything from Netflix

[NickNewark]

@Mattiebirmingham Give Sky a call, see what they can do for you, usually can negotiate some decent deals to add to the package. I think you need to add the HD pack. Which personally I wouldn't be without on SkyQ. 

[fizzdisco]

@Mattiebirmingham 

Be careful when talking to Sky about multiscreen on Netflix as this is the term used for their own chargeable package for viewing Sky on multiple TVs via miniboxes. 

Netflix multiscreen is completely different. 

As has already been pointed out, you just need to add the HD and UHD packs to your Sky subscription to upgrade your Netflix to Premium which will allow you to watch it on four different devices in UHD quality. You do NOT need to take Sky's multiscreen package. 

[Aliwillbeatu]

Hi. Just wanted to be clear before I add Netflix on Sky Q HD.  I have a 2TB box 

can I then also use it on other devices like a laptop or phone? 

and how many other devices - in addition to my Sky ones can I add it to. 

many thanks if someone can tell me the answer please. 

[PandJ2020]

@Aliwillbeatu you can use the account on any compatible device.  However, the level of subscription sets the number of concurrent streams.

[nigea99]

hi @Aliwillbeatu even if you pay for Netflix through SKY you can watch on any device

The number of devices in use at the same time is dependent on other SKY add ons as outlined by @GD1  above

[best+of+the+best]

Hi @Aliwillbeatu You can add Netflix to as many devices as you like but with the Netflix Premium Plan you can only stream on four devices at the same time as @GD1 mentioned