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Discussion topic: broadband keeps dropping out after phone rings

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This message was authored by sixply This message was authored by: sixply

broadband keeps dropping out after phone rings

When ever the phone rings or i take a call the router disconnects.

This will also happen when working on the Internet but not very often, but very  inconvenient when doing money transactions.

Outreach engineers said there is problem get in touch with Sky,  but Sky say there is not a problem there side !!! Suprised I think not !!!!

 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: broadband keeps dropping out after phone rings

Posted by a Superuser, not a Sky employee. Find out more

@sixply 

Are you using the master socket or extension sockets? Do you have microfilters attached?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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