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Discussion topic: Email access

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This message was authored by Gd2021 This message was authored by: Gd2021

Email access

Additional user unable to access email account through sky.com. any advice

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This message was authored by Mark39 This message was authored by: Mark39

Re: Email access

Posted by a Superuser, not a Sky employee. Find out more

What's happening when they try?

Gd2021
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This message was authored by Gd2021 This message was authored by: Gd2021

Re: Email access

When they try to log in it tells them there is a problem with the account and to call a number but he isn't the account holder so I called and account was unlocked even though I'm not having an issue but he still cannot log in

This message was authored by caesarome This message was authored by: caesarome

Re: Email access

Posted by a Superuser, not a Sky employee. Find out more

When you called in did you tell them that it was another Sky account that you are having issues with as that is wasn't your main one ?

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