Locked out of my e mails

[Nicola73long]

I am locked out of my e mails. I cannot log in. Telling me to ring..i have rang and they sent me this text

[Mark39]

Try resetting your password: https://skyid.sky.com/resetpassword/

[caesarome]

@Nicola73long 

Try changing your password:

https://skyid.sky.com/resetpassword/

[Nicola73long]

I cannot access my e mails. I cannot change my password as cannot open e mails

[Mark39]

What happened when you tried the link provided?

[caesarome]

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@Nicola73long wrote:

I cannot change my password as cannot open e mails

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You don't need to access your emails to change your password so do give that link I posted for you a try.