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Discussion topic: Sent emails showing a different sender name

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This message was authored by lewisdunne This message was authored by: lewisdunne

Sent emails showing a different sender name

I have just noticed that all emails I send show my email address but my husbands name as the sender.  I've looked on both our Yahoo email accounts and neither are linked to each other.  I've looked under my settings and it shows my name and not my husband's name.  Where does this appear from and how can I change it? 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sent emails showing a different sender name

Posted by a Superuser, not a Sky employee. Find out more

Try logiing into your online email account here:

 

https://skyid.sky.com/signin/email/

 

Go to Settings > More settings > Mailboxes > Your Sky email address > Name 

 

What name is shown here, if it is wrong try changing it and saving it.

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This message was authored by caesarome This message was authored by: caesarome

Re: Sent emails showing a different sender name

Posted by a Superuser, not a Sky employee. Find out more

How do you send your emails, doyou login to the Sky website or do you use a program like Outlook ?

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lewisdunne
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This message was authored by lewisdunne This message was authored by: lewisdunne

Re: Sent emails showing a different sender name

Hi I send emails from my IPhone via the email app 

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sent emails showing a different sender name

Posted by a Superuser, not a Sky employee. Find out more

Try logiing into your online email account here:

 

https://skyid.sky.com/signin/email/

 

Go to Settings > More settings > Mailboxes > Your Sky email address > Name 

 

What name is shown here, if it is wrong try changing it and saving it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
lewisdunne
Topic Author
This message was authored by lewisdunne This message was authored by: lewisdunne

Re: Sent emails showing a different sender name

Hi. Thank you but I don't have "more settings" under settings.  There isn't any option to view mailboxes 

This message was authored by caesarome This message was authored by: caesarome

Re: Sent emails showing a different sender name

Posted by a Superuser, not a Sky employee. Find out more

More settings can be found at the bottom of the box that pops up or try this link:

https://mail.yahoo.com/d/settings/0?.partner=sky&.src=ym&reason=partner_domain

 

Then Mailboxes is on the left, then your Sky email account then name.

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If you need help please provide as much information as you can
lewisdunne
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This message was authored by lewisdunne This message was authored by: lewisdunne

Re: Sent emails showing a different sender name

Thank you but I'm really not seeing anything.  Maybe because I'm looking on my phone.  I will try logging onto to my PC later today and see if that helps 

This message was authored by jayach This message was authored by: jayach

Re: Sent emails showing a different sender name

Posted by a Superuser, not a Sky employee. Find out more

Yes, it really needs to be done in a desktop browser. It is usually possible to put mobile browsers into "desktop mode", but everything becomes very small. (I'm not sure about iPhone's but it can be done on Android)

Screenshot_2022-07-25-14-45-00-317_org.mozilla.firefox.jpg

lewisdunne
Topic Author
This message was authored by lewisdunne This message was authored by: lewisdunne

Re: Sent emails showing a different sender name

Perfect thank you so much.  I have found the area by logging in on a PC and for some reason my husbnads email address was under send only emails.

 

Thank you for your help

 

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