Sky email

[Neanie]

Until recently my sky email would stop most spam, **bleep** sites, gambling sites etc arriving in my email. Now I am getting heaps every day in my junk folder. I have spoken to sky. They have told me that an upgrade will fix this, but I have to wait until I am offered this. Also was told to adjust filter settings. This sent nearly everything including legitimate email to deleted items folder. Any ideas?

[Mark39]

I would have thought it highly unlikely that there will be any update or upgrade to Sky Yahoo Mail. But it sounds like it's working correctly if the spam you mention is being diverted to your Junk folder. Probably best just to empty the junl folder daily or use an app or email client which might provide more sophisticated filtering.

[Neanie]

I use outlook to view and send email. Would there be anything I could do on that system?

[caesarome]

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@Neanie wrote:

Until recently my sky email would stop most spam, **bleep** sites, gambling sites etc arriving in my email. Now I am getting heaps every day in my junk folder.

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If these are ending up in your junk folder then what is happening is correct as the system is correctly recognising these emails as spam and is sending them there. As for why you are suddenly getting them know body can accurately answer this but you are never going to be able to stop them from being sent as spam sadly goes hand in hand with email. Not sure why Sky told you are upgrade will fix this as that is quite a poor reply as no software update will ever stop spam from being sent.

[Mark39]

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@Neanie wrote:

I use outlook to view and send email. Would there be anything I could do on that system?

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I haven't checked but I would guess that you should be able to set up a rule in Outlook to empty your Junk mail box daily, if that would help?