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Discussion topic: Sky go not working on Xbox, with sky stream

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This message was authored by Rich102 This message was authored by: Rich102

Sky go not working on Xbox, with sky stream

I have sky stream on main TV.

Tried adding sky go on xbox and it said I need Multiscreen/whole home or Sky go extra subscription.

 

Sky go not being used anywhere else.

 

Is this right?

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This message was authored by GD1 This message was authored by: GD1

Re: Sky go not working on Xbox, with sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Rich102  You need the Whole home sub to use more than one stream puck and other devices such as Sky go

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky go not working on Xbox, with sky stream

Posted by a Superuser, not a Sky employee. Find out more

Games consoles are considered as extra "at home" devices unlike phones and tablet and therefore you need either WholeHome/Multiscreen or Sky Go Extra to use Sky Go on consoles.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

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