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Discussion topic: Need to keep same number but activate my new sim

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This message was authored by Akadeb This message was authored by: Akadeb

Need to keep same number but activate my new sim

I've signed in but don't know were to activate my new sim and keep my old number 

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This message was authored by GD1 This message was authored by: GD1

Re: Need to keep same number but activate my new sim

Posted by a Superuser, not a Sky employee. Find out more

@Akadeb  If you have an existing Sky sim then you didn't need to order a new sim.  You cannot move your number from one Sky sim to another.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Akadeb
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This message was authored by Akadeb This message was authored by: Akadeb

Re: Need to keep same number but activate my new sim

No I need to keep my old number but activate sky woud my e.e go in ther an what would I do about my sky plane

This message was authored by GD1 This message was authored by: GD1

Re: Need to keep same number but activate my new sim

Posted by a Superuser, not a Sky employee. Find out more

@Akadeb  Sorry can you clarify, you are with another provider?   Yes?  If so you need to get a PAC from them to bring your number to sky.

 

https://www.sky.com/help/diagnostics/sky-mobile-keep-your-number/do-you-have-a-pac

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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