Hi. Last weekend I activated the sky esim on my iPhone 14 Plus. After 24 hours I realised it was consuming my battery and data and constantly searching for signal. I opted to delete the eSIM, a message on my phone popped up and said something along the lines of "deleting this eSIM will not affect your data or mobile plan etc" once I hit delete it completely deleted the sim data and I've not had signal for over a week. I called sky last Wednesday off my wife's phone to order a new sim, after 6 days it hasn't arrived. I called again yesterday to reorder another one, and now in the my orders tab it says expected delivery Thursday 2nd March - complete. I'm literally going around in circles and the foreign call handlers just don't seem to grasp the situation I'm in. I've just about managed for the last week but to make it worse, I've had a family emergency and can't be contacted unless I'm in WiFi. I'm not at all convinced I will receive the 2nd sim. Any help would be much appreciated, thanks.
